We’re responsive, are you?

Turn customer pain into business gain

Labelf shows solutions. While others stay stuck at dashboards and surface-level analytics, Labelf pinpoints the hidden causes of cost and frustration — and makes them actionable. Easy to customize, fast to adapt.

Improve the Customer Experience

With Labelf you remove the fog of war between you and your customers painpoints.

Resolve faster

Identify the exact steps that waste minutes. Free up agent capacity instantly by reducing unnecessary transfers and averge handling time (AHT).

Coach better

Make your best practices into standard practice. Tailor coaching to upskill your agents indivdually.

Retain and grow

Identify untapped sales opportunites in your customer contacts and minmize the risk of losing customers.

We’re empowering, are you?

Become the architect of your customer intelligence

Labelf is built to be simple for your experts to use. Once the platform is connected, your teams can start designing your interaction intelligence — following your own business logic to reveal the insights that truly move the needle.

Understand what drives customer satisfaction, pinpoint what reduces churn, and uncover coaching opportunities that lift agent performance and cut AHT.

Learn More

Ask

What’s driving churn in our key markets? 
Which issues impact customer satisfaction the most? 
Where are agents spending unnecessary time?

Ask the questions that matter most to your business — Labelf turns them into clear, data-backed insights.

Identify

Leverage a continuous stream of insights to uncover what slows your operations down. Pinpoint root causes behind churn, low satisfaction, and long AHT — so you know where to focus first.

Act

Coach agents with precision, cut AHT, and strengthen customer satisfaction — all while building a culture of continuous improvement.

The Labelf AI Team is fantastic! They are REALLY REALLY helpful and patient in setting up the AI platform to match our needs. Huge shoutout to the team, they are ever so knowledgeable and friendly that make everything seems like a breeze. Highly recommended for others who need AI for in categorizing and analyzing tickets!

Yong Wai Kwong

Head of Support Operations
Tada