Decrease your response time and avoid second routing
Slow support response times is a leading cause of customer dissatisfaction. Labelf helps you resolve your customer queries faster and increase your customer satisfaction.
Immediately identify and act on changes in your customer support
Labelf visualises the drivers of support query volume, call time and customer satisfaction in real time. This allows you to monitor and adress new issues instantly to heighten you customer satisfaction.
Reduce operational costs and decrease churn
Utilizing the insights from Labelf you can proactively adress issues and reduce the workload for your support team. This allows for focused work on customer satisfaction and churn decreasing interactions..
Increase the customer insight
With custom AI models, you can categorize all your incoming and historical tickets instantly. This provides a whole new level of understanding of the types of issues and questions your customers have.
Handle multiple languages with ease
Expand the business abroad? No problem! Train your AI model in one language, and it will handle all your tickets regardless of language.
Make better decisions
Optimize your decision making with improved data quality and analysis. Labelf analyzes all your customer interactions so that you can have the full picture.