"The implemented solution ended up saving several minutes per nonconformity allowing the auditors to focus more on interacting with the customer during each audit."
Do you know what your customers are thinking and saying when they are reaching out to you through Zendesk?
Labelf can provide you, as a Zendesk customer with the latest technology to use AI to understand the voice of your customers. You can teach Labelf to perform fine grained customer analysis based on their tickets and feedback.
Are you aware if your Zendesk customers recommend your product and or service?
With previous customers we have used the platform in various ways to find promoters and detractors. One way is to simply label someone as a promoter, detractor or no mention of recommendations. Labelfs AI will then automatically read through the rest of your tickets and tag them as a detractor or promoter. Giving you the benefit of not having to bother customers with surveys to find promoters.
Get in touch and let us know how we can help.