Save time and avoid second routing
Do you know that only 17% of customers will recommend a brand that provides a slow but effective solution? Labelf’s AI model helps you save time and shorten your response time.
Achieve greater accuracy with NLP
Labelf’s NLP (Natural Language Processing) AI model provides next level of accuracy with transformer-based analysis powered by the latest deep learning developments.
Reduce excessive operations cost
By avoiding second routing, your support team can spend the time solving the inquiries they are trained for, which allows you to employ the best use of labor resources.
Customize to your unique needs
Sorting the tickets by types of queries, by levels of urgency, or even by stages of customer journeys, you can customize your own AI model based on your business needs.
Handle multi-lingual queries with ease
Expanding business overseas? No worries! Train your model simply in one language, and it routes your customer support tickets in 100+ languages.
Perform better decision intelligence
Enjoy easier sourcing of data, smoother cross-functional collaborations, and optimizing with your decision-making processes with data.