Make your workflow in Zendesk a breeze with automatic categorization of all you incoming tickets.
With labelf you can easy configure your own AI to categorize your tickets. This makes it easier to prioritize your work. You can also assign your tickets to the appropriate agent directly.
With labelf you will never need to manually categorize tickets again!
Having great customer retention is incredibly valuable and it is what keeps most companies profitable,
it's a great investment. We are empowering you with the superpowers of AI to keep those customers!
AI can help by finding frustrated customers in your support queue and route them quickly so you do not lose them. Keep track of which problems are making your customers frustrated and act efficiently.
This is just one way to help increase customer retention in Zendesk, the beauty of our platform is that you can teach Labelfs AI to find whatever you want.
Every second a potential customer is waiting in a support queue is a second where they might leave!
You can teach an AI to see exactly what a sales lead looks like for your business. For a retailer selling clothes it might be a question about shipping or clothing sizes. For a SaaS company it might be asking about usage for a larger team.
Labelf is completely customizable so you can streamline your business the way you want it.
We are proud to be a Zendesk qualified partner and can provide you with a high quality AI experience in Zendesk. Our goal with our integration with Zendesk is to provide you with a seamless experience for implementing your own custom AI for ticket tagging. Having your tickets properly tagged automatically with AI enables you to route, prioritize and analyze at a new level in Zendesk.
Do you know what your customers are thinking and saying when they are reaching out to you through Zendesk?
Labelf can provide you, as a Zendesk customer with the latest technology to use AI to understand the voice of your customers. You can teach Labelf to perform fine grained customer analysis based on their tickets and feedback.
Are you aware if your Zendesk customers recommend your product and or service?
With previous customers we have used the platform in various ways to find promoters and detractors. One way is to simply label someone as a promoter, detractor or no mention of recommendations. Labelfs AI will then automatically read through the rest of your tickets and tag them as a detractor or promoter. Giving you the benefit of not having to bother customers with surveys to find promoters.