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Pricing
Unlock your Insights
TL;DR
Choose the plan that fits your business needs.
Business Suite
For medium sized customer interaction operations ready to deply quickly in the cloud
Enterprise Suite
Built for the highest flexibility regarding deployment and integrations for larger enterprises with sophisticated needs
Business
Enterprise
Labelf engine
Custom AI Models for Interaction classification
Hierachies for classification
Tailored for your business lingo and dynamics
Custom prompting and summaries of interactions
Sentiment Analysis
100+ Interaction Languages supported
Real-time Analytics
Issue spike detection and anlysis
Root cause analysis
LLM for customer interaction analytics
AI-powered reporting & insights
Fully customizable real-time dashboards
Support and Success
Help center
Support portal
Success Workshops
Standard SLA
Custom SLA
Dedicated Success Manager
Product Roadmap Roundtables
Interaction Types
Tickets
Chats
Emails
Customer Surveys
Voice Calls
Voice call transcription
Omnichannel connectivity
Telia Ace
Zendesk
Genesys
Salesforce
SericeNow
Trustpilot
Custom CX Integrations
Data Warehouse integration
API enrichment of interaction data
Privacy & Security
User role & permission management
Customizable annonymzation
Customizable data retention
SSO SAML
Deployment
Cloud
Private Cloud
On premise
