Having great customer retention is incredibly valuable and it is what keeps most companies profitable, it's a great investment. We are empowering you with the superpowers of AI to keep those customers!
AI can help by finding frustrated customers in your support queue and route them quickly so you do not lose them. Keep track of which problems are making your customers frustrated and act efficiently by having great numbers on what needs improvement.
This is just one way to help increase customer retention in Zendesk, the beauty of our platform is that you can teach Labelfs AI to find what you want. Perhaps you know that customers asking about subscription price is a risk of them leaving and want to add some extra effort when this happens - you can.
Every second a potential customer is waiting in a support queue is a second where they might leave!
You can teach an AI to see exactly what a sales lead looks like for your business. For a retailer selling clothes it might be a question about shipping or clothing sizes. For a SaaS company it might be asking about usage for a larger team.
Labelf is completely customizable so you can streamline your business the way you want it.
We are proud to be a Zendesk qualified partner and can provide you with a high quality AI experience in Zendesk. Our goal with our integration with Zendesk is to provide you with a seamless experience for implementing your own custom AI for ticket tagging. Having your tickets properly tagged automatically with AI enables you to route, prioritize and analyze at a new level in Zendesk.